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Services

We are a proud 100% cloud based real estate business. We utilise the most advanced technology meaning our business is always at our fingertips! We can utilise any smart device and work from anywhere, anytime.

 

In addition to this, we make sure you only liaise with one point of contact—the business owner. Anita has over 10 years experience in the industry and has been awarded for her significant achievements as a leader in property management. Not only are you guaranteed to have an experienced and awarded Property Manager, but you can also be assured that you won’t be dealing with frequent changes in property manager, or having to leave messages and explain yourself every time you call.

 

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The Difference

Our boutique business and state of the art cloud technology allows us to:

  • Communicate with you 24/7 through phone, email, text or via your online portal
  • Be transparent, because we have nothing to hide
  • Reduce room for human error
  • Increase efficiency
  • Provide our client with more information than ever before
  • Give you access to all your property information through your own personal online portal
  • Tailor and personalise your service
  • Provide one point of contact—no assistants, associates or receptionists to get through first

Property Management 101

  • Unlimited inspections to secure a tenant, including after hours and weekends
  • Forward thinking & a zero tolerance approach to rental arrears
  • Punctual payments to lessors & no charge to tenants to pay rent
  • Detailed inspection process, including a lessor invitation to all inspections, complimentary photos and instant access to reports
  • Payment of invoices & utilities & automated invoicing to tenants for water charges
  • Simple 4 step repairs & maintenance process that keeps lessors, tenants & trades updated
  • Detailed tenant application process, including screening through TICA (national tenancy database)
  • Prompt collection and lodgement of bond money
  • Compliance management, including smoke alarms, pool safety and blind cords

Communication Strategy

To help us to tailor a communication strategy we want to know:

  • When considering which agency you’ll chose, what matters most to you?
  • What is your preferred method of communication?
  • How often do you expect to be communicated with?
  • What are your expectations when it comes to repairs and maintenance?
  • What are your expectations when it comes to property inspections?
  • Do you have a long term plan or goal for your investment?
  • Are you considering purchasing more property in the future?

If you feel there is any other important information we need to know, please do tell us. Our technology allows us to customise a profile to meet your expectations so there is no excuse for miscommunication.

Make the move

Choosing or changing agents can be a daunting process. Let Anita take the stress out of the process for you.

New investor?

Your contract with Flyte Property Management Solutions will be discussed in detail prior to signing. Once all documentation has been completed Anita will take care of the rest! You can expect to be updated throughout the entirety of the management and in line with your custom communication plan.

Changing agents?

The best time to consider a change is part way through a tenancy. This means there’s less disturbance to the tenants and all tenancy information has been completed and is available for handover. We’ll ensure all correct documentation is collected from the other agent and the tenants are immediately informed and educated about the change. The best part – once you’ve signed with our agency we’ll do the rest for you, including informing the other agency of the change. That means you don’t have to worry about any uncomfortable discussions.

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